Helpling Home Cleaning Reviews

Excellent services by Nadia (who assisted with the booking) and her team of cleaners who turned up on time to make the house clean

Engaged Helpling for the first time with move out cleaning. The mobile app is user friendly and the team is also very responsive on WhatsApp. Although some spots were missed out by the cleaners (subsequently discovered b…

My wife booked their move out cleaning. Live chat agent really helpful and call us to explain further. Very professional and all concerns has been answered. We know what to do before /during cleaning day. They keep remin…

Khan Sie did an excellent job helping me cleaning my house. She did the work with great effeciency and quality. My house is sparkling clean now and she even helped me to arrange the flowers. Thanks to her (was in a heada…

Had my first cleaning with May. She was on time, or a few minutes early in fact. She was friendly and even played with my pet a little, and treated it with care and gentleness. She checked with me which areas were my con…

Soh was excellent! She did a great job! Was quick and thorough in her cleaning. I have had many cleaners from helpling before, she is by far the best

update: After one week, writing emails and reviews, finally get the waiver for this unfair charge. Honestly, this experience really was torturing me, I have to type so long to get the justices. I will change the review t…

Nan is a meticulous and proactive helper. I didn't really guide her much and she was able to keep the living/kitchen and toilet clean and organised the cluttered areas. It was a post HIP clean, so what she did in just 3h…

Cleaner was quick and proactive in completing tasks. Overall a good experience with Helpling

This is an edit to an otherwise negative review. We stayed with the same helper for over 2 years as she has been great. When she was no longer available, we were informed at the eleventh hour with no replacement made for…

Update: After My 1 star review, helpling change their mind and want to waive the 'cancellation fee'. Although there is no cancel request from my side at all. I will revised to 3 star because the remedy. They are not hand…

May I know if Helpling use "Real Person" ? or automation ? as customer service.... the customer service response is very very poor! Edit: Immediately after my 1 star review, the customer service called to apologize. For…